Frequently Asked Questions (FAQs)

1. What is the delivery time?

🚚 Same-Day Delivery in Eligible Bangalore Areas: Place your order before 2 PM to receive it the same day.

📦 Delivery Across India: Orders are generally delivered within an estimated 1–6 days, depending on your location and courier service.

Delivery timelines may vary depending on your pincode, product availability and unforeseen courier delays.

2. What is your return and refund policy?

At Stationery Spot, we want you to have a happy shopping experience!

If you receive a damaged, defective or incorrect product, please contact us within 24 hours of delivery at hello@stationeryspot.in. Include your order number and clear photos or videos showing the issue.For eligible returns, products must be unused, in their original condition and returned with their original packaging, accessories and tags, where applicable.

Our team will review your request and guide you through the applicable replacement or refund process. The unused-product condition does not prevent you from reporting a product that arrived damaged, defective or incorrect.

For complete details, please read our Refund, Return & Replacement Policy.

3. Are there any shipping charges?

Shipping charges depend on your order value and delivery location. Orders below our applicable free-shipping threshold may incur a flat shipping fee.

The applicable shipping charges will be displayed at checkout before you complete your purchase.

4. Do you offer Cash on Delivery (COD)?

Yes! Cash on Delivery is available on eligible orders and pincodes. Enter your delivery details at checkout to check whether COD is available for your order.

5. Do you have a physical store?

Stationery Spot is an online store offering cute stationery, art supplies, craft materials, school and office essentials, and gifts.

You can shop online from the comfort of your home, with delivery available across India, subject to pincode serviceability.

6. How can I cancel my order?

You can request an order cancellation before your order is dispatched.

Please contact us as soon as possible at hello@stationeryspot.in with your order number. Once your order has been dispatched, cancellation may no longer be possible.

Any eligible refund for a cancelled order will be processed in accordance with our applicable refund terms.

7. How can I contact customer support?

We’re happy to help with your orders, products, delivery questions and other concerns.

📧 Email: hello@stationeryspot.in

🌐 Website: www.stationeryspot.in

Please include your order number when contacting us about an existing order so we can assist you more quickly.